Patient Feedback and Testimonials

  • Dear Mr Lake, I am so pleased with the result of the operation which you performed in December. I wanted you to know how pleased, happy and grateful I am for your care.

  • Dear Mr Pandey and all the team in the theatre on Monday 2nd February. Thank you for your warm embrace and absorbing my idiosyncrasies, ego and vulnerability with such grace, dignity and humility. Everyone showed great kindness, care, compassion, understanding and patience.

  • Dear Mr Lake, thank you to you and your team for your very kind attention during my recent surgery at Worcester Spire hospital.

  • Everyone was very helpful and kind completely putting me at ease. a much easier and more comfortable procedure that I had anticipated.

  • Mr Lake and all the nursing staff made the procedure very relaxed and comfortable.

  • Nothing could have improved my hospital experience (apart from caviar and champagne in recovery)

  • When I saw Mr Pandey, he introduced himself, was friendly and polite and easy to talk to. He put me at ease and we were able to go through all the questions he asked me easily. Also I felt very confident in him and he had my full confidence to carry out the procedure.

  • Mr Lake is attentive, considerate of all stakeholder's need, and simply the quintessential professional.

  • All the staff put me at ease and are extremely courteous and professional. I had nervousness and worries prior to the procedure but these were allayed before and I felt in very good hands throughout.

  • Mr Pandey was very friendly and made me feel very relaxed in an examination that some may find very upsetting.

  • I cannot praise Mr Lake and the endoscopy team responsible for my care highly enough.

  • Took an interest in me as a person and not talked down to. Explained everything thoroughly, anxious not to cause pain/discomfort, allowed me to see the screen monitoring progress of the procedure.

  • Couldn't have wished for a more compassionate caring consultant and most important, he found out why I am so poorly.

  • My procedure was not uncomfortable at all. Respect for Mr Pandey!

  • I would like to thank the staff for the manner they looked after me. I was a little worried before the procedure but it went very well. If I have to come for any future work, i hope it will be in this department. Everyone was kind and sympathetic.

  • I felt he provided a first class service and dealt with any questions in a positive and constructive way.

  • Dear Mr Pandey, Thank you for your kindness shown during my visits to your clinic. Your professionalism and kindness made me feel relaxed and at ease for the treatment I required. Many thanks again!